Freshworks is a global software-as-a-service (SaaS) company that builds modern, intuitive, and affordable business software designed to help organizations delight their customers and employees. Founded in 2010, Freshworks enables businesses of all sizes to simplify complex workflows, improve productivity, and deliver exceptional experiences through easy-to-use solutions.
The company offers a comprehensive suite of products, including customer support, IT service management, CRM, sales, marketing, and HR solutions—powered by automation, AI, and analytics. Known for its user-friendly design and rapid deployment, Freshworks helps teams work smarter without the cost or complexity of traditional enterprise software.
With a strong global presence and customers across industries, Freshworks is committed to innovation, transparency, and customer-first values, empowering businesses to grow faster and operate more efficiently.